Our ethical principles

The cornerstones of our business are honesty, ethics, responsibility and sustainability. Continuous improvement of our operations and practices is a key part of our daily work. We are guided by our Code of Conduct and related guidelines and policies, international agreements, laws and regulations in force in each market, export and import licensing practices, and agreements with customers and other stakeholders.

By adhering to our values, and in particular to our very high ethical standards, we can add value to our customers and stakeholders, enjoy their trust as an attractive, transparent and professional business partner and enhance our attractiveness as an employer.

The Code of Conduct and the Codes of Conduct form the basis for ethical decision-making by all our employees, staff, temporary and agency workers. Each member of staff is responsible for complying with the Code of Conduct and related guidelines and policies. We also expect our business partners to adhere to at least the same level of principles and standards in their business dealings.

We encourage our staff to report suspected misconduct and provide a range of opportunities and an open environment for this.

Ethics and ethical thinking guide our daily work

The Code of Ethics is based on values defined by our employees and the international principles created by the UN Global Compact, which aim to promote sustainable business development and a good corporate culture. The Ethical Principles guide our work in all business areas and countries of operation.

Compliance with laws and regulations

• We are committed to complying with the laws and regulations that govern our operations. We respect international rules such as the United Nations (UN) Declaration of Human Rights, the UN Global Compact initiative and the International Labour Organisation (ILO).

Human rights and workers

• T&T Trading treats all employees fairly and equally in accordance with the International Declaration of Human Rights (UNGC 1).
• We do not accept child labour or any form of forced labour or other human rights violations (UNGC 2, 4, 5).
• We respect the freedom of association and the freedom of workers to organise professionally. (UNGC3)
• We respect the dignity, privacy and rights of every individual and will not tolerate discrimination, intimidation, harassment or abuse of any kind (UNGC 6).
• We make sure that our employees work in a safe environment.
• We regularly offer employees the opportunity to develop their skills and learn new things.

Environment

• We are committed to developing our products, operations and facilities to avoid harmful impacts on the environment and to optimise the use of natural resources (UNGC 7, 8, 9).
• Environmental protection plays an important role in all our business activities. We always collect, sort and recycle all waste properly, as responsibly managed waste recycling is part of the circular economy and helps us save the planet’s resources. We are committed to acting in accordance with the principles of sustainable development by using natural resources responsibly, continuously improving environmental performance and preventing pollution.
• 100% of the electricity we use is eco-electricity, which means it is produced from renewable energy sources.
• We are working to reduce excess plastic waste in our operations. By the end of 2025, we will transition to completely plastic-free packaging materials for customer deliveries. Currently, about a third of the packaging materials we use are made from recycled cardboard.
• We organise our deliveries as carbon neutral as possible by choosing companies as our supplier partners that also take this into account in their operations.
• We are currently moving to completely paperless deliveries and returns. Currently, you can already make a return declaration electronically in your customer account.
• We aim to reduce unnecessary logistics and customer returns, in line with the Fair E-Commerce Code of Conduct.

Products

• Our products are designed and manufactured to be as long-lasting as possible, reducing the amount of textile waste generated from clothing.
• Most of our products are OEKO TEX certified.

Fighting corruption and business integrity

• We do not accept from our international suppliers or their employees any direct or indirect bribes or other benefits that could be considered bribery or corruption (UNGC 10).
• We support fair business practices that do not use any illegal or restrictive trading practices.

Business confidentiality

• T&T Trading Oy and its employees must respect the confidentiality of business information.

Intellectual property rights

• Our employees are aware that T&T Trading’s trademarks and other intellectual property rights are an integral part of the company’s overall assets and are committed to respecting the intellectual property rights of other companies.

Provided by

• We require our business partners at all stages of the value chain to comply with our ethical principles.
• We treat our suppliers and partners fairly and equally.
• We choose partners who use and respect the values of the UN Global Impact Initiative in their operations.
• We also seek to ensure this from our suppliers, where possible, through certification or otherwise.
• We strive to build reliable, fair and mutually beneficial relationships with our suppliers. The selection of suppliers is based on free and fair competition and transparent selection criteria, including objective factors such as quality, reliability, delivery times and prices.

Customers and consumers

• We treat customers and consumers fairly and equally.
• We sell and market our products in an ethical and non-disruptive way.
• We are committed to developing new products and services that meet current and changing consumer needs.
• We are committed to promoting and ensuring product safety.
• We strive for continuous interaction with our customers. We listen to their wishes to improve sustainability and environmental protection.

Commitment to quality

• We deliver quality products and services to our customers. Quality is regularly measured and assessed to meet customer requirements and improve customer satisfaction.
• The most important aspects of the manufacturing and development of our products are their relevance, longevity and low environmental impact during the manufacturing process and life cycle.